SmartCRM

SmartCRM is a solution for SME which care for developing a quality and stable relationship with their customers. Its goal is to support marketing, business and after-sale strategies for getting new customers and keeping the current ones content. SmartCRM offers a complete record of business and personal contacts plus all processes, business tactics and communication with customers. At the same time it provides information sharing among employees. SmartCRM is a modular system which allows a customer to choose their own configuration and system functions. Thanks to a close link to other Smartdata products it is possible to provide a solution for sales representatives using Windows Mobile devices or cell phones.

• Modularity
• Scalability - 5 to 500 users implementation
• Individual customization according to customer's requirements
• Integration with other company systems
• Technologically advanced and open MS-SQL Server platform
• Low operational costs, no client computer installation

• Simple and intuitive controls
• All information accessible in electronic form
• Information sharing among employees
• Employees are informed about changes and tasks by SMS or email
• Accessibility of information anywhere at any time
• Significant customer care improvement
• Maximal forms customization possibilities - no IT expert intervention necessary

• Internal use in Smardata,s.r.o.
• AKP Marketing, s.r.o.
• Credium, a.s.
• Fischer international, s.r.o.
• Global Management Group, a.s.
• SEW Eurodrive, s.r.o.

• Read about the SmartCRM on CRM Portal (CZ)
• Mobile CRM has no boundaries (CZ)

• Combitrading, s.r.o.
• S&T CZ, s.r.o.

Product Tags: CRM system, CRM, Web CRM, CRM, project management, job scheduling, call center, timesheets